At UPSELLIFY Solutions, we prioritize the privacy and protection of personal information. We collect certain business contact details such as names, work emails, and phone numbers, primarily for corporate employees, as outlined in our “Information We Collect About You and How We Collect It” section.

In compliance with the European Union (EU) General Data Protection Regulation (GDPR) and the United Kingdom (UK) GDPR, we process personal data of individuals based on the following legal foundations:

Legal Grounds for Processing

• Legitimate Interests:
  We process personal data when it is necessary for our legitimate business interests, or those of third parties, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include:

  • Client Services: Supporting client relationships by offering services like account management, customer support, transaction processing, identity verification, and payment management.
  • Marketing: Promoting our services via email, where permissible, to keep you informed of products that might be relevant to your business.
  • Product Development: Gathering feedback through surveys to enhance and refine our offerings.

Our operations revolve around processing corporate data, including collection, aggregation, analysis, and segmentation. We transform this raw data into actionable insights that drive better business decisions.

Anonymized Data and Research

Where data is anonymized, it may be used for research and development purposes under legitimate interest. Non-anonymized data remains subject to your rights, such as access, correction, and deletion.

Your Rights Under GDPR (EU & UK)

If you reside in the EU or UK, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Information: You are entitled to know how we process your personal data.
• Correction: If your personal data is inaccurate, you can request corrections.
• Erasure: You may request the deletion of your personal data.
• Restriction & Objection: You can object to or limit the processing of your data.
• Data Transfer: You have the right to request the transfer of your personal data to another party.
• Withdrawal of Consent: You can withdraw your consent to data processing at any time.

We disclose personal data to third parties, as outlined in the “Categories of Third Parties to Whom Personal Information is Disclosed” section.

Data Retention Policy

We retain personal data only as long as necessary to fulfill our legitimate business needs. Personal information is kept in active systems for the minimum time required and then archived or securely destroyed based on our legitimate interest assessments, such as completing billing cycles.

Archived data undergoes monthly reviews to determine if it is still required. Legal obligations related to data retention are also considered during this process.

Contact Us for Data Requests

For EU and UK residents, if you have questions, requests, or complaints about your data, please contact our dedicated privacy team at privacy@upsellifysolutions.com.

While we currently do not require a Data Protection Officer under GDPR due to the nature of our business activities, we are fully committed to addressing your concerns. Should you believe your rights under GDPR or UK GDPR have been violated, please reach out to us.

This version maintains clarity while ensuring that the content is user-friendly and in line with GDPR compliance.